Elderly care

Elderly care placements succeed or fail on an honest description of the condition. A parent who is independent but forgetful needs a companion; one who is bedridden, incontinent, or living with dementia needs a helper with real caregiving experience and the physical capability to provide it. We ask for the actual daily reality — transfers, toileting, night waking, wandering, feeding — because a helper who arrives expecting light companionship and finds heavy nursing will not stay, and your parent bears the disruption.
For an elderly parent, being able to talk to the person caring for them matters as much as the physical tasks. If your parent speaks mainly Mandarin, a dialect, Malay or Tamil, say so at the brief stage — it narrows the shortlist but it is usually the difference between care and mere supervision.
Households with an elderly member frequently qualify for the concessionary levy, which is meaningfully lower than the standard rate. Many families never claim it. Tell us your household composition and we will tell you whether you qualify — see the full cost breakdown.
If your parent needs skilled nursing, a domestic helper is not the correct placement and we will say so. Some conditions need a trained nurse or a care facility, and a helper — however willing — should not be carrying that clinically or legally.
A helper who arrives expecting light companionship and finds heavy nursing will not stay — and your parent bears the disruption.
Questions
Yes, and it is worth insisting on it. Dementia care requires patience with repetition, resistance and sundowning that general elderly care does not prepare someone for. Ask candidates directly what they did when a previous charge became agitated or refused care.
Some helpers have transfer, turning and pressure-sore prevention experience. Be honest about your parent's weight and whether equipment such as a hoist is available — this is a physical job and a mismatch risks injuring both of them.
Households with an elderly member often do, subject to MOM criteria. It is a meaningful monthly saving and many families do not realise they are eligible. Tell us your household composition and we will confirm before you commit.
Yes, this is a common part of the role. Agree in advance who arranges transport, who holds the appointment cards and medication list, and how she contacts you if something changes at the clinic.
Talk to us
Mobility, personal care, medication, language, nights. The more honest the brief, the better the match — and the longer it lasts.