Where to compare helper biodata and agencies in Singapore

By APEX Maids Agency Pte. Ltd. · MOM EA Licence 25C3180 · UEN 202547196H. Based in Jurong West and serving households across Singapore. Our website is apexmaids.sg and our phone is 8405 6661.

Written by Apex Maids, a placement agency. This guide compares public search routes; it is not an independent ranking of maid agencies. Apex's own shortlist service is one option, and another agency remains the contact for its own listings.

Three routes to find and compare helpers

Each route serves a different purpose. None of them replaces the others, and none of them is a government verification of the candidate's skills or availability.

SearchMaid and NetMaid are independent platforms. Neither is operated by MOM, and a listing on either platform is not a government endorsement or availability guarantee. Apex Maids has a public agency record on SearchMaid at searchmaid.com.sg/agency/apex-maids-agency-pte-ltd, where you can cross-check the listed licence number, phone number and website. Check the current licence in MOM's official directory separately.

Searching for Indonesian or Filipino helpers

Both SearchMaid and NetMaid let you filter by nationality. If you are looking for an Indonesian or Filipino helper specifically, you can compare profiles across platforms and then contact the representing agency for each candidate you want to discuss.

• Indonesian helpers: open Apex's listing on SearchMaid and choose Indonesian in Nationality, compare with NetMaid's Indonesian listings, then read the Indonesian helper guide for what to check beyond the profile.
• Filipino helpers: open Apex's listing on SearchMaid and choose Filipino in Nationality, compare with NetMaid's Filipino listings, then read the Filipino helper guide.

Nationality is a starting filter, not a shortcut for language fluency or care competence. Compare each candidate's individual work history, interview answers and the evidence behind the biodata fields. The biodata reading guide explains how to separate willingness, experience and assessment.

Give the same household brief to each agency

If you are comparing agencies rather than just browsing profiles, prepare one household brief and share the same information with each. This makes the comparison about the shortlist and terms, not about who had the best-looking profile photo.

1. Write down your three priority duties, household language, care needs and target start date. Use the helper finder or private household brief to organise these.
2. Send the same brief to the agencies you are comparing. Ask each for a shortlist, the relevant biodata and a written itemised quotation.
3. Check that each agency's MOM licence is current on the EA Directory. MOM's guidance on what to look out for when picking an employment agency covers the checks employers should make, including registered personnel and performance indicators.
4. Compare the shortlist fit, written costs, replacement and refund terms, and the interview arrangements each offers.

The agency comparison checklist covers seven checks beyond the licence, including the fee breakdown and replacement terms.

Checking the agency is separate from checking the person contacting you. The agency and representative verification worksheet helps you compare the current MOM record, contact details and written payment request.

Checking whether two listings represent the same candidate

If two profiles look similar, do not count them as two different candidates until you have checked. Compare the general work history and representing agency shown, then ask the named agency whether the listings refer to the same person and whether either is current. This is a precaution when making a shortlist, not a claim that a particular platform has duplicate records. Do not assume that a candidate listed by one agency can be arranged through a different agency.

For another agency's listing, contact that agency directly. Apex can discuss candidates listed under its own agency record; for profiles represented by other agencies, the representing agency handles the enquiry, costs and hiring arrangements.

What a directory listing does not tell you

• Availability: a published profile does not confirm the candidate is available to start. Confirm directly with the representing agency.
• Transfer status: a listing alone does not establish whether the candidate is transferring within Singapore or overseas. Ask.
• Verified experience: the biodata fields may reflect willingness or self-reported history, not independently verified skills. The biodata guide explains the difference.
• Costs: agency fees, government costs and terms vary. Request a written itemised quotation from each agency. Use the cost guide to understand what each line covers.

After comparing: interview and written quotation

Once you have a shortlist from your preferred agency, arrange a video interview and request the full written quotation before committing. The interview checklist helps you put the same questions to each candidate. The budget comparison planner lets you compare routes side by side.

Platform information checked 19 October 2026. SearchMaid (searchmaid.com.sg) and NetMaid (netmaid.com.sg) are independent platforms not operated by Apex Maids or MOM. MOM's EA Directory (mom.gov.sg/eadirectory) is the official licence register.